Aftercare
After-sales Packages
Silver Package
Complimentary
Included free with every Intraoral Scanner purchase, our Silver Package is valid for 12 months and reflects our commitment to supporting your practice from the start. It includes:
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In-Practice Training Day: A comprehensive training session for your entire team to ensure fluency in the correct terminology and comfort in using the IOS. This training empowers your team to effectively communicate with patients and maximise the scanner's capabilities
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Business Tools not Toys: Follow up online training (Zoom/Google Meets etc) to ensure your team is using the IOS to its full capabilities and hints and tips on how to improve scan times and quality, plus ‘how to maximise upselling to get a faster return on your investment.
Gold Package
£995 +vat
For practices seeking to elevate their patient offerings and maximise their IOS investment, our Gold Package provides 12 months support for the practice:
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In-Practice Training Day: A comprehensive training session for your entire team to ensure fluency in the correct terminology and comfort in using the IOS. This training empowers your team to effectively communicate with patients and maximise the scanner's capabilities
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Business Tools not Toys: Follow up online training (Zoom/Google Meets etc) to ensure your team is using the IOS to its full capabilities and hints and tips on how to improve scan times and quality, plus ‘how to maximise upselling to get a faster return on your investment.
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1-2-1 Online Support: Personalised online IOS assistance to keep your practice running smoothly.
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Patient Digital Days: Three dedicated days with targeted training for your team to promote and upsell treatments such as Digital Dentures, Aligners, Mouth Guards, and Whitening. We will provide support for each day, to ensure there are not issues with scans etc and to assist with productivity and workflow. These days are an opportunity to attract new patients and increase revenue, with a guaranteed return on investment within three days if our guidelines are followed. (Digital Days must be completed within 12 months of purchase.)
Platinum Package
£2,995 +vat
Our Platinum Package is the ultimate support solution, providing all the benefits of the Silver and Gold Packages, plus advanced marketing and ongoing support (Valid of 12 months from purchase):
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In-Practice Training Day: A comprehensive training session for your entire team to ensure fluency in the correct terminology and comfort in using the IOS. This training empowers your team to effectively communicate with patients and maximise the scanner's capabilities
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Business Tools not Toys: Follow up online training (Zoom/Google Meets etc) to ensure your team is using the IOS to its full capabilities and hints and tips on how to improve scan times and quality, plus ‘how to maximise upselling to get a faster return on your investment.
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1-2-1 Online Support: Personalised online IOS assistance to keep your practice running smoothly.
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3 x Patient Digital Days: Three dedicated days with targeted training for your team to promote and upsell treatments such as Digital Dentures, Aligners, Mouth Guards, and Whitening. We will provide support for each day, to ensure there are not issues with scans etc and to assist with productivity and workflow. These days are an opportunity to attract new patients and increase revenue, with a guaranteed return on investment within three days if our guidelines are followed. (Digital Days must be completed within 12 months of purchase.)
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Full Marketing for 3 x Digital Days: Our marketing partners will create a professional landing page, enabling patients to book their appointments online in pre-agreed time slots for each specific Digital Day. We’ll also run targeted ads on Facebook, Instagram, and Google to promote your event, attracting new patients and boosting bookings.
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Regular Team Support: Ongoing in-practice support for your team, including new starters, ensuring everyone remains confident and proficient with the IOS.
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Private Facebook Group: Exclusive access to a community of users, where you can gain insights, troubleshoot, and share experiences with other professionals.
With our Platinum Package, you not only enhance your practice’s efficiency but also significantly increase your market reach and patient engagement, ensuring sustained growth and success.